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Answers about dialing, numbers, lead enrichment, CRM sync, pricing and security. Can't find it? We're one email away.

Most asked

How much does Personnect cost?

8.5¢ per minute on answered calls, billed per started minute. Local numbers from $1 a month, lead enrichment at 15¢ a lead. Unlimited users, no platform fee. Calls that ring out or are busy cost nothing.

What is a parallel dialer?

A dialer that calls several numbers at once for one rep and connects the rep to whoever answers first. Personnect dials up to five lines per rep, skips voicemail greetings and logs every call to your CRM.

Which CRMs do you integrate with?

Personnect integrates natively with HubSpot and Salesforce, with two-way sync and field mapping you control. Call data, dispositions, and notes sync automatically — your reps never have to manually log anything. Any other CRM works through CSV import and export, and a direct integration can be added on request.

Do I need a CRM to use Personnect?

No. Upload your list and Personnect works as your outbound CRM, with contacts, call history, outcomes and recordings in one place. If you use HubSpot or Salesforce, it integrates natively.

How do you keep my numbers from getting flagged as spam?

We manage your numbers for you. Every number is registered in your company's name with Verizon, AT&T and T-Mobile, eased in before full volume and watched automatically, and flagged numbers are rested until they're clean. Prospects see a local number they're more likely to answer.

Is there a minimum contract?

No. The usage plan has no minimum contract and no seat fees. You pay $0.085 per minute on answered calls and can stop anytime. Enterprise teams can talk to us about discounted rates.

Do I pay per user?

No. Users are unlimited. You pay for calling minutes, local numbers and the leads you choose to enrich.

Do unanswered calls cost anything?

No. You pay only for answered calls. Calls that ring out, are busy or fail are free.

How many lines can a rep dial at once in Personnect?

Up to five. Managers can set a lower limit for their team.

How much does a local number cost?

From $1 a month per number.

Is there a discount for high volume?

Yes. Enterprise teams get discounted per-minute rates, lower the more they dial. The usage plan stays pay as you go with no contract. Talk to us and we'll work out pricing that fits.

Talk to us about Enterprise →
How do I get started with Personnect?

Tell us about your team on the Get Started page. We set you up personally and help you bring in your first list.

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