Number health

Keep your numbers off Spam Likely

Why sales calls get labeled Spam Likely, what a label costs you, and how Personnect keeps every number in good standing automatically.

Updated
How Personnect protects numbers

Your numbers, protected from Spam Likely.

New numbers ease in, tired numbers rest, and every caller ID is watched, automatically.

  • Registered in your company's name
  • New numbers warmed up before full volume
  • Calls spread evenly across your numbers
  • Flagged numbers rested until they're clean
Numbersprotection on
Number health
Protection on 127 numbers · checked every 15 min
One new number · its first two weeks Day 14 of 14
(702) 555-0119 Active · 30/day
Registering Warming Active Resting back once clean
Calls allowed per day
10
20
30
3
5
10
15
20
25
30
Day 0246912Day 14
Your other numbers · same list Answer rate · last 100 calls
(702) 555-0142Active
24.6%
(628) 555-0175Warming · 12/20 today
22.9%
(415) 555-0134Active
25.4%
(305) 555-0168Resting
—
(214) 555-0187Active
24.1%
1 resting · 4 still dialing
Calls spread evenly across your numbers Flagged numbers rest, then re-warm Fully automatic — nothing for your team to manage

Why calls get labeled Spam Likely

Carriers and the call-analytics services behind them score phone numbers on how they behave. A number that suddenly places a lot of calls, has many short or unanswered calls, or gets rejected and reported is likely to be labeled. The label shows on the prospect's screen as Spam Likely, Scam Likely or Potential Spam.

Read more on what spam flags are.

What a label costs you

A labeled number still rings, but most people won't pick up a call their phone marks as spam. Your reps keep dialing, your connect rate drops, and nothing in an ordinary dialer tells you why. Every list you work from that number performs worse until the label is gone, and most teams only notice once pickups have already fallen for days.

Signs a number may be flagged

  • Pickups fall off on a number that used to work well.
  • Prospects who used to call back stop calling back.
  • A colleague on a different carrier sees a warning when you call them.

What Personnect does for you

  • Every number is registered in your company's name with Verizon, AT&T and T-Mobile.
  • New numbers ease in before they carry full volume.
  • Calls are spread evenly across your numbers, so no single number carries the load.
  • Every number is watched automatically.
  • Flagged numbers are rested until they're clean, and replaced when they need to be.

Nobody on your team keeps a spreadsheet of numbers or checks them by hand. It all runs in the background while your reps dial.

What no one can promise

Labels are applied by carriers and their analytics partners, not by your dialer, so no tool can guarantee a number is never labeled. What Personnect does is keep every one of your numbers in the best standing it can, without anyone on your team having to think about it.

Local numbers make this matter more: they only help while they stay clean. See local presence and why number reputation is your most valuable asset.

FAQ

Questions, answered

Why are my sales calls showing up as Spam Likely?

Carriers and their analytics partners label numbers whose calling looks like spam: sudden high volume, many short or unanswered calls, rejections and complaints.

Can Personnect guarantee my numbers won't be flagged?

No one can; labels are set by carriers and their analytics partners. Personnect keeps your numbers in the best standing it can: registered in your company's name, eased in, spread evenly, watched, and rested when flagged.

Which carriers are my numbers registered with?

Verizon, AT&T and T-Mobile, in your company's name.

What happens to a flagged number?

Personnect takes it out of rotation automatically and rests it until it's clean, so your reps keep calling from healthy numbers.

Do I need to do anything to keep my numbers clean?

No. Registration and number health run automatically in the background.

More conversations start here.

Tell us about your team and we will get you set up.