8.5¢ a minute. No seats, no contract.
Personnect is priced by usage. You pay for the minutes your reps spend on answered calls, the local numbers you rent and the leads you enrich. Nothing per user, no platform fee, no yearly commitment. Calling at scale? Enterprise teams get discounted rates.
What would your team pay?
Enter your monthly volume. Users are unlimited, so team size doesn't change the price.
- Calling at 8.5¢/min
- $255.00
- Local numbers
- $10.00
- Lead enrichment
- $15.00
- Estimated monthly total
- $280.00
An estimate, with numbers at $1 a month. No seats, no platform fee, no contract.
What you pay for
- Calling: 8.5¢ per minute. Answered calls only, billed per started minute.
- Local numbers: from $1 a month each. Rent the area codes your list needs, and no more.
- Lead enrichment: 15¢ per lead. Michael checks the title, company and phone number of every lead you send through.
- Users: unlimited. Add every rep and manager. There is no seat fee.
- Platform fee: $0. No annual contract. Pay as you go.
Calls that ring out or are busy cost nothing
A parallel dialer rings up to five numbers at once for every rep, and you only pay when a call is answered. Calls that ring out, are busy or fail are free.
You are billed from the moment a call is answered until it ends, rounded up to the started minute: a 40-second call is one minute, a 61-second call is two. A call answered by a voicemail box counts as answered. Personnect recognises the machine and moves on to the next contact, so a voicemail pickup is typically a single billed minute.
Why usage-based instead of per seat
Seat licences charge for a rep whether they make 20 calls that month or 2,000. Teams end up sharing logins, rationing seats for new hires, or paying for ramping reps who barely dial yet.
With usage pricing the bill follows the work. A quiet week costs less, a new hire costs nothing until they start talking, and adding a manager to watch the reports is free. More on the trade-offs: usage-based vs per-seat pricing for sales teams.
Everything is included
There are no feature tiers on the usage plan. Every account gets unlimited calls and users, the parallel dialer with up to five lines per rep, verification on every call, AI call analysis and insights, the dedicated number algorithm, number health and registration, coverage analysis, native HubSpot and Salesforce sync, call recordings kept for a year, and reports.
Calling at scale? Enterprise teams get discounted per-minute rates. See Enterprise pricing below.
Calling at scale? Let's talk.
Enterprise teams get discounted per-minute rates: the more your team dials, the lower the rate.
Tell us about your team and your calling volume. We'll set up a call and put together pricing that fits.
Talk to us about Enterprise- Everything in Usage-Based
- Higher concurrency (beyond 5x)
- Discounted per-minute rates
- SSO / SAML & audit logs
- Compliance controls (TCPA / state-law)
- Dedicated CSM & onboarding
- Priority support & SLA
- Custom integrations
Questions, answered
Is there a contract or minimum term?
No. The usage plan is pay as you go with no contract and no minimum term. Enterprise teams can also talk to us about discounted rates.
Do you offer discounts for large teams?
Yes. Enterprise teams get discounted per-minute rates, lower the more they dial. The usage plan stays pay as you go with no contract. Talk to us and we'll work out pricing that fits.
Do I pay per user?
No. Users are unlimited. You pay for calling minutes, local numbers and the leads you choose to enrich.
How is a minute counted?
From the moment a call is answered until it ends, rounded up to the started minute. A 40-second call is billed as one minute; a 61-second call as two.
Do unanswered calls cost anything?
No. You pay only for answered calls. Calls that ring out, are busy or fail are free.
Are voicemails billed?
A call answered by a voicemail box counts as an answered call. Personnect detects the machine and moves on to the next contact, so it is typically one billed minute.
How much does a local number cost?
From $1 a month per number.
What does lead enrichment cost?
15¢ per lead Michael checks. You choose which leads to enrich.
From the blog
Usage-Based vs Per-Seat Pricing: Which Model Actually Fits a Sales Team?
Usage-based vs per-seat pricing for sales teams: with ~53% of software licenses unused (Productiv, 2024), see which model actually ties cost to real work.
The Case for Usage-Based Pricing in Sales Tools
Per-seat pricing no longer fits modern sales teams. Here's the case for usage-based pricing in SaaS sales tools, and how to evaluate a usage-based vendor.
Free vs Paid Sales Dialers: Why $0 Can Cost $38 a Conversation
Free sales dialer comparison: with a 4.8% median connect rate, free tiers cap minutes and run one line. Here is what $0 really costs per conversation.
The Sales Leader's Guide to Evaluating Dialer ROI
A practical framework for measuring dialer ROI: the real costs to count, the returns that matter, and the math sales leaders should run before they renew.