JustCall vs Kixie: dialers, seats and CRM integrations
Pick between JustCall and Kixie by matching your team's size, CRM and dialing style against the sourced comparison below. If you want no seat fees at all, Personnect is a third option at 8.5¢ per answered minute.
| JustCall | Kixie | Personnect | |
|---|---|---|---|
| What it is | JustCall describes itself as a platform combining voice, SMS, workflow automation and AI coaching and call scoring.1 | Kixie describes itself as an AI-powered communications platform for modern revenue teams.2 | A parallel dialer for B2B outbound sales teams |
| Pricing and plans | JustCall prices its plans per user per month.1 JustCall lists a minimum of 2 licenses on its per-user plans.1 | Kixie's plan comparison lists Professional, Single-Line PowerDialer and Multi-Line PowerDialer plans.3 | 8.5¢ per minute on answered calls; no seat fees, no platform fee and unlimited users |
| Multi-line dialing | JustCall offers power, dynamic and 10-line parallel dialers.4 | Kixie's Multi-Line PowerDialer plan power-dials up to 4 lines simultaneously.3 | Up to five lines at once per rep |
| CRM integrations | JustCall offers native integrations with HubSpot, Salesforce and more than 70 other tools.4 | Kixie lists integrations with HubSpot, Salesforce, Zoho, Pipedrive and Zapier.2 | Native two-way integrations with HubSpot and Salesforce; any other CRM through CSV import and export, and a direct integration on request |
| Extras | JustCall lists a voicemail automation suite among its SalesPro features.1 | Kixie offers Conversation Intelligence, AI-powered call analysis, as a premium add-on.3 | Every feature is included on the usage plan |
| Getting started | JustCall offers a 14-day free trial.1 | Kixie offers a 7-day free trial with no credit card required.3 | Book a demo |
JustCall vs Kixie in one minute
Decide first whether you are buying a dialer for an outbound team or a phone system for several teams. Here is how each describes itself:
- JustCall describes itself as a platform combining voice, SMS, workflow automation and AI coaching and call scoring.1
- Kixie describes itself as an AI-powered communications platform for modern revenue teams.2
Then match the dialing style you want. JustCall offers power, dynamic and 10-line parallel dialers.4 Kixie's Multi-Line PowerDialer plan power-dials up to 4 lines simultaneously.3
Seats, billing and trials
JustCall prices its plans per user per month.1 JustCall lists a minimum of 2 licenses on its per-user plans.1 JustCall's Business plan requires a minimum of 10 licenses and is priced by quote.1 JustCall offers monthly or annual billing, with a discount on annual plans.1
JustCall offers a 14-day free trial.1 Kixie offers a 7-day free trial with no credit card required.3
For a team of one or two, check every minimum license count before you sign up, and ask what happens to the bill when someone leaves.
Who each one serves
- JustCall: JustCall says it is built for every team, naming inbound and outbound teams, sales managers, CX leaders and sales & ops leaders.4
- Kixie: Kixie describes itself as an AI-powered communications platform for modern revenue teams.2 Kixie says all plans include its core business phone service, CRM integration and US-based support.3
If support and sales will share one phone system, put that requirement in front of both vendors early and test both kinds of call during the trial.
What reviewers say
One Trustpilot reviewer wrote of JustCall: “They have switched to an AI support system that makes it very annoying to talk to a person quickly.”5 One wrote of Kixie: “Support is non-existent (>3 weeks for replies)”6 Another Kixie reviewer wrote: “They will try lock you into a contract, they even keep charging you after the fact.”6
These are individual reviews, not a measure of either company. Use them as prompts: ask how to reach a person in support, and read the cancellation terms before you sign.
A third option: Personnect
Personnect is a parallel dialer for B2B outbound sales teams that calls up to five people at once per rep. It charges 8.5¢ per minute on answered calls, and calls that ring out, are busy or fail cost nothing. It has no seat fees, no platform fee and unlimited users, and no contract and no minimum term on the usage plan.
Personnect calls each contact from a local number in their own area code, with local numbers from $1 a month each. Coverage shows which area codes your list needs, so you rent only those.
If you need a phone system for support and inbound calls as well as outbound selling, start with how JustCall and Kixie describe themselves above.
How to choose
- Team of one or two: check each minimum license count, then compare per-minute pricing.
- Several lines per rep: compare the multi-line row in the table.
- HubSpot or Salesforce: confirm the sync is two-way and which fields it covers.
- Contract terms: read the billing terms above and ask both vendors exactly how cancellation works.
Questions, answered
What is the minimum number of JustCall licenses?
JustCall lists a minimum of 2 licenses on its per-user plans. [1] JustCall's Business plan requires a minimum of 10 licenses and is priced by quote. [1]
How many lines can Kixie dial at once?
Kixie's Multi-Line PowerDialer plan power-dials up to 4 lines simultaneously. [3] Personnect dials up to five lines at once per rep.
Does JustCall offer a parallel dialer?
JustCall offers power, dynamic and 10-line parallel dialers. [4] JustCall lists a predictive dialer of up to 10 lines on its SalesPro plan. [1]
Which CRMs do JustCall and Kixie integrate with?
JustCall offers native integrations with HubSpot, Salesforce and more than 70 other tools. [4] Kixie lists integrations with HubSpot, Salesforce, Zoho, Pipedrive and Zapier. [2]
Where these facts come from
Facts about other products come from their own websites; buyer quotes come from public review pages. Each was checked on the date shown.
- JustCall: justcall.io/pricing · checked
- Kixie: kixie.com · checked
- Kixie: kixie.com/pricing · checked
- JustCall: justcall.io · checked
- Trustpilot review of JustCall · checked
- Trustpilot review of Kixie · checked