JustCall vs Aircall: license minimums, billing and dialers
To choose between JustCall and Aircall, line up license minimums, billing terms and dialing options against your team size; the table below has each company's own wording. Personnect, at 8.5¢/min with no seat fees, is a third option if you would rather skip licenses altogether.
| JustCall | Aircall | Personnect | |
|---|---|---|---|
| What it is | JustCall describes itself as a platform combining voice, SMS, workflow automation and AI coaching and call scoring.1 | Aircall describes itself as an AI-powered platform bringing together voice agents, workflows and real-time coaching.2 | A parallel dialer for B2B outbound sales teams |
| Pricing model | JustCall prices its plans per user per month.1 | Aircall prices its plans per license per month.3 | 8.5¢ per minute on answered calls; calls that ring out, are busy or fail cost nothing |
| License minimum | JustCall lists a minimum of 2 licenses on its per-user plans.1 | Aircall says all plans require a minimum of 3 licenses, regardless of billing cycle.3 | No seat fees, no platform fee and unlimited users |
| Billing | JustCall offers monthly or annual billing, with a discount on annual plans.1 | Aircall offers both annual and monthly billing, with a discount on annual plans.3 | No contract and no minimum term on the usage plan |
| Dialing | JustCall lists a predictive dialer of up to 10 lines on its SalesPro plan.1 | Aircall says users can import up to 1,000 numbers and dial them in sequence.3 | Up to five lines at once per rep |
| Integrations | JustCall offers native integrations with HubSpot, Salesforce and more than 70 other tools.4 | Aircall says it integrates with 250+ tools, including Salesforce, HubSpot, Zendesk, Intercom and Pipedrive.3 | Native two-way integrations with HubSpot and Salesforce; any other CRM through CSV import and export, and a direct integration on request |
| Getting started | JustCall offers a 14-day free trial.1 | Aircall says it offers free access to test the platform before committing.3 | Book a demo |
JustCall vs Aircall: the short answer
For a small team, license minimums decide a lot:
- JustCall lists a minimum of 2 licenses on its per-user plans.1
- Aircall says all plans require a minimum of 3 licenses, regardless of billing cycle.3
For outbound volume, dialing decides the rest. JustCall offers power, dynamic and 10-line parallel dialers.4 Aircall says users can import up to 1,000 numbers and dial them in sequence.3
Billing and commitment
JustCall offers monthly or annual billing, with a discount on annual plans.1 Aircall offers both annual and monthly billing, with a discount on annual plans.3
Before you take an annual discount, be sure of your headcount for the year ahead. Ask both vendors what happens if you need fewer licenses halfway through the term.
Who each one is for
- JustCall: JustCall says it is built for every team, naming inbound and outbound teams, sales managers, CX leaders and sales & ops leaders.4
- Aircall: Aircall describes itself as an AI-powered platform bringing together voice agents, workflows and real-time coaching.2 Aircall offers AI Voice Agents that answer and resolve calls, with or without a phone system.3
If inbound and support calls will run through the same system, test those flows in both trials, not only outbound dialing.
What reviewers say
One Trustpilot reviewer wrote of JustCall: “They have switched to an AI support system that makes it very annoying to talk to a person quickly.”5 Another wrote of Aircall: “They refuse to publish their customer support phone number on their website.”6
Individual reviews are not a verdict. They are a good reason to ask each vendor which support channels your plan includes, and to try them during the trial.
A third option: Personnect
If license minimums and long terms are what you want to avoid, Personnect is priced differently: 8.5¢ per minute on answered calls, no seat fees, no platform fee and unlimited users, and no contract and no minimum term on the usage plan.
Personnect is a parallel dialer for B2B outbound sales teams that calls up to five people at once per rep. Voicemail is detected and skipped, so the rep moves on to the next contact. The summary, transcript and outcome of every call are logged and synced to your CRM, so the rep has nothing to type.
It offers native two-way integrations with HubSpot and Salesforce; any other CRM through CSV import and export, and a direct integration on request; you choose which fields sync into Personnect, back to your CRM, or both.
How to choose
- Two reps or fewer: check both license minimums against your headcount first.
- Outbound-heavy team: compare the dialing rows: JustCall lists a predictive dialer of up to 10 lines on its SalesPro plan.1 Aircall says users can import up to 1,000 numbers and dial them in sequence.3
- Monthly flexibility: compare billing terms, and ask what happens if you remove a license mid-term.
- Integrations: confirm your CRM and your helpdesk are both covered.
Questions, answered
Which has the lower license minimum, JustCall or Aircall?
JustCall lists a minimum of 2 licenses on its per-user plans. [1] Aircall says all plans require a minimum of 3 licenses, regardless of billing cycle. [3]
Does Aircall offer monthly billing?
Aircall offers both annual and monthly billing, with a discount on annual plans. [3]
Does JustCall have a predictive dialer?
JustCall lists a predictive dialer of up to 10 lines on its SalesPro plan. [1]
Do JustCall and Aircall integrate with HubSpot?
JustCall offers native integrations with HubSpot, Salesforce and more than 70 other tools. [4] Aircall says it integrates with 250+ tools, including Salesforce, HubSpot, Zendesk, Intercom and Pipedrive. [3]
Where these facts come from
Facts about other products come from their own websites; buyer quotes come from public review pages. Each was checked on the date shown.
- JustCall: justcall.io/pricing · checked
- Aircall: aircall.io · checked
- Aircall: aircall.io/pricing · checked
- JustCall: justcall.io · checked
- Trustpilot review of JustCall · checked
- Trustpilot review of Aircall · checked