Aircall alternatives for teams that make sales calls
For outbound sales calls, the Aircall alternatives worth comparing are Personnect, CloudTalk, Dialpad and JustCall. Personnect suits B2B teams that want up to five lines at once per rep at 8.5¢ per minute on answered calls; if Aircall is also your company phone system, replace that part with another phone system.
| Personnect | Aircall | |
|---|---|---|
| What it is | A parallel dialer for B2B outbound sales teams that calls up to five people at once per rep | Aircall describes itself as an AI-powered platform bringing together voice agents, workflows and real-time coaching.1 |
| Pricing model | 8.5¢ per minute on answered calls; calls that ring out, are busy or fail cost nothing | Aircall prices its plans per license per month.2 |
| Minimum users | No seat fees, no platform fee and unlimited users | Aircall says all plans require a minimum of 3 licenses, regardless of billing cycle.2 |
| Billing | No contract and no minimum term on the usage plan | Aircall offers both annual and monthly billing, with a discount on annual plans.2 |
| Dialing | Up to five lines at once per rep | Aircall says users can import up to 1,000 numbers and dial them in sequence.2 |
| CRM | Native two-way integrations with HubSpot and Salesforce; any other CRM through CSV import and export, and a direct integration on request | Aircall says it integrates with 250+ tools, including Salesforce, HubSpot, Zendesk, Intercom and Pipedrive.2 |
The short answer
Replace Aircall with another phone system if it runs your company's calls; look at a dialer if the problem is outbound sales calling.
Aircall describes itself as an AI-powered platform bringing together voice agents, workflows and real-time coaching.1 Aircall offers AI Voice Agents that answer and resolve calls, with or without a phone system.2
Personnect is a parallel dialer for B2B outbound sales teams. The rep is connected the moment a person answers, with the contact's details already on screen.
Why sales teams look beyond Aircall
Three things to check: licenses, billing terms and dialing style.
- Licenses. Aircall says all plans require a minimum of 3 licenses, regardless of billing cycle.2 Aircall prices its plans per license per month.2
- Billing. Aircall offers both annual and monthly billing, with a discount on annual plans.2 One reviewer wrote: “the contract feels built to trap and upsell, not to let you leave cleanly.”3
- Dialing. Aircall says users can import up to 1,000 numbers and dial them in sequence.2 Personnect dials up to five lines at once per rep.
Another reviewer raised support: “They refuse to publish their customer support phone number on their website.”3 Single reviews aren't a verdict; ask any vendor how you reach a person.
Aircall alternatives to compare
Personnect
8.5¢ per minute on answered calls; calls that ring out, are busy or fail cost nothing. No seat fees, no platform fee and unlimited users; no contract and no minimum term on the usage plan.
Michael, the assistant built into Personnect, checks each lead's title, company and phone number before anyone dials, and unanswered calls still verify your contacts.
CloudTalk
CloudTalk describes itself as an AI business phone system for sales and support.4 CloudTalk's Parallel Dialer dials up to 10 numbers at once.5
Seats and terms: CloudTalk requires a minimum of one user on its basic plans and three users on its Expert plan.5 CloudTalk says monthly plans need no long-term contract, while discounted annual billing comes with a 12-month commitment.5
Dialpad
Dialpad describes itself as an all-in-one customer communication platform with AI.6 Dialpad pitches its Outbound Sales product at reps, offering AI insights and automations to close more deals.6
CRM: Dialpad integrates with Salesforce, Zendesk, Microsoft Teams and Google Workspace.6
JustCall
JustCall offers power, dynamic and 10-line parallel dialers.7 JustCall offers native integrations with HubSpot, Salesforce and more than 70 other tools.7
Seats: JustCall lists a minimum of 2 licenses on its per-user plans.8
Questions for the demo
Ask each vendor the same questions:
- How many licenses must we buy, and on what billing cycle?
- Can a rep dial more than one number at once?
- What happens if we cancel mid-term?
- Which CRM and help desk tools does it sync with, and in which direction?
- Does the rep see the contact's details when the call connects?
Questions, answered
Does Aircall require a minimum number of licenses?
Aircall says all plans require a minimum of 3 licenses, regardless of billing cycle. [2] Personnect has no seat fees, no platform fee and unlimited users.
What kind of dialer does Aircall have?
Aircall says users can import up to 1,000 numbers and dial them in sequence. [2] Personnect dials up to five lines at once per rep.
Is Personnect a replacement for Aircall?
For outbound sales calls, Personnect is a parallel dialer for B2B outbound sales teams that calls up to five people at once per rep. Aircall describes itself as an AI-powered platform bringing together voice agents, workflows and real-time coaching. [1] If your team relies on Aircall for inbound calls or support, you'll still need a phone system for that work.
Which Aircall alternatives bill month to month?
CloudTalk says monthly plans need no long-term contract, while discounted annual billing comes with a 12-month commitment. [5] JustCall offers monthly or annual billing, with a discount on annual plans. [8] Personnect has no contract and no minimum term on the usage plan; the usage plan is pay as you go.
Where these facts come from
Facts about other products come from their own websites; buyer quotes come from public review pages. Each was checked on the date shown.
- Aircall: aircall.io · checked
- Aircall: aircall.io/pricing · checked
- Trustpilot review of Aircall · checked
- CloudTalk: cloudtalk.io · checked
- CloudTalk: cloudtalk.io/pricing · checked
- Dialpad: dialpad.com · checked
- JustCall: justcall.io · checked
- JustCall: justcall.io/pricing · checked