Dialpad alternatives for outbound sales calling
Dialpad alternatives for outbound sales calling include Personnect, RingCentral, CloudTalk and JustCall. Personnect is a parallel dialer for B2B outbound sales teams, with no seat fees, no platform fee and unlimited users; the others are compared below using only their own published facts.
| Personnect | Dialpad | |
|---|---|---|
| What it is | A parallel dialer for B2B outbound sales teams that calls up to five people at once per rep | Dialpad describes itself as an all-in-one customer communication platform with AI.1 |
| For sales teams | Up to five lines at once per rep | Dialpad pitches its Outbound Sales product at reps, offering AI insights and automations to close more deals.1 |
| Pricing model | 8.5¢ per minute on answered calls; calls that ring out, are busy or fail cost nothing | Not found in our sources |
| AI pricing | Every feature is included on the usage plan, with lead enrichment at 15¢ a lead | Dialpad prices its agentic AI per conversation, drawn from a purchased pool of AI Agent Credits.2 |
| Seats | No seat fees, no platform fee and unlimited users | Not found in our sources |
| Contract | No contract and no minimum term on the usage plan | Not found in our sources |
| CRM | Native two-way integrations with HubSpot and Salesforce; any other CRM through CSV import and export, and a direct integration on request | Dialpad integrates with Salesforce, Zendesk, Microsoft Teams and Google Workspace.1 |
Who should look for a Dialpad alternative
Dialpad describes itself as an all-in-one customer communication platform with AI.1 Dialpad pitches its Outbound Sales product at reps, offering AI insights and automations to close more deals.1
If your company uses all of that, compare it with other communication platforms. If your sales team mainly needs to call prospect lists, compare dialers.
Personnect is a parallel dialer for B2B outbound sales teams that calls up to five people at once per rep.
What to weigh before you move
Pricing, AI and integrations are the things to check.
- Pricing. Ask Dialpad what a month of calling costs for your team. Personnect charges 8.5¢ per minute on answered calls; calls that ring out, are busy or fail cost nothing.
- AI. Dialpad prices its agentic AI per conversation, drawn from a purchased pool of AI Agent Credits.2 On Personnect, every feature is included on the usage plan, with lead enrichment at 15¢ a lead.
- Integrations. Dialpad integrates with Salesforce, Zendesk, Microsoft Teams and Google Workspace.1 Personnect has native two-way integrations with HubSpot and Salesforce; any other CRM through CSV import and export, and a direct integration on request.
- What reps see. In Personnect, the rep is connected the moment a person answers, with the contact's details already on screen.
Four Dialpad alternatives
Personnect
Michael, the assistant built into Personnect, checks each lead's title, company and phone number before anyone dials; every lead comes back enriched, stale or retired, with bad numbers flagged.
The usage plan is pay as you go, and every feature is included on the usage plan.
RingCentral
RingCentral describes itself as an agentic voice AI platform for customer outcomes.3 RingCentral lists Outbound Dialing among its RingCX contact-center products.3
Terms: RingCentral offers a discount for paying annually.4
CloudTalk
CloudTalk describes itself as an AI business phone system for sales and support.5 CloudTalk's Parallel Dialer dials up to 10 numbers at once.6
Who it's for: CloudTalk says it is for sales and support teams who live on the phone.5
JustCall
JustCall describes itself as a platform combining voice, SMS, workflow automation and AI coaching and call scoring.7 JustCall lists a predictive dialer of up to 10 lines on its SalesPro plan.7
Seats: JustCall lists a minimum of 2 licenses on its per-user plans.7
How to decide
Decide the job, price the team, then check the CRM.
- The job. Calls and messages for the whole company, or outbound sales calls only.
- The team. Price the reps who will dial under each vendor's pricing basis.
- The CRM. Make sure calls are logged where your reps work; see CRM dialer.
Questions, answered
Does Dialpad have a product for sales teams?
Dialpad pitches its Outbound Sales product at reps, offering AI insights and automations to close more deals. [1]
How does Dialpad price its AI?
Dialpad prices its agentic AI per conversation, drawn from a purchased pool of AI Agent Credits. [2]
Can Personnect replace Dialpad?
Personnect is a parallel dialer for B2B outbound sales teams. Dialpad describes itself as an all-in-one customer communication platform with AI. [1] If your company uses Dialpad for more than outbound sales calls, you'll still need a platform for the rest.
Can I try Dialpad?
Dialpad's homepage offers a Start free trial option. [1] To start with Personnect, book a demo.
Where these facts come from
Facts about other products come from their own websites; buyer quotes come from public review pages. Each was checked on the date shown.
- Dialpad: dialpad.com · checked
- Dialpad: dialpad.com/pricing · checked
- RingCentral: ringcentral.com · checked
- RingCentral: ringcentral.com/office/plansandpricing.html · checked
- CloudTalk: cloudtalk.io · checked
- CloudTalk: cloudtalk.io/pricing · checked
- JustCall: justcall.io/pricing · checked