Glossary

What is win rate?

Win rate is the share of sales opportunities that end as won deals, usually measured over a set period such as a quarter.

Updated

Why it matters for sales teams

Win rate shows how well a team turns opportunities into customers. Combined with pipeline volume and deal size, it tells a sales leader how much pipeline is needed to hit a target. A falling win rate can point to weaker qualification, a stronger competitor, pricing issues or gaps in the sales process.

It is most useful broken down by rep, segment, lead source or competitor, since a single company-wide number can hide big differences.

How to calculate it

A common formula is:

Win rate = opportunities won divided by (opportunities won + opportunities lost)

Some teams divide by all opportunities created instead, including those still open, which gives a lower number. Pick one method, use it consistently, and decide upfront whether deals that went silent count as lost.

Example

In one quarter, a team closes out 60 opportunities: 15 won and 45 lost. Its win rate is 15 out of 60, or one in four. A rep well below the team might need help with discovery, or might be getting weaker leads. The recorded loss reasons usually show which.

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